How a Pager System Improves Restaurant Customer Service
When you run a restaurant, you need to make sure that you are giving your customers good food and good service. The restaurant industry can be challenging, and in order to survive and thrive in it you need to have a good awareness of what your customers want.
There are times when a restaurant gets very busy, and of course you want to make the most of these times – Christmas party season, evenings on Friday and Saturday night, and if there is an event on in your local area, you will often get more people wanting to eat out, and you need to make sure that you are providing a good service to customers even when the restaurant is busy.
A lot of the problems that restaurants experience at busy times, can be solved by using a pager system like this https://www.dinggly.com/
A pager system is a great way to contact customers and for them to contact staff easily, no matter how busy it is in the restaurant.
Problems that they help with include:
Alerting customers to let them know that their table is ready – If customers arrive early or their table isn’t ready when they arrive, a pager system can be used to let them know whilst they relax and have a drink whilst they wait.
Allowing customers to call for service – If a customer is waiting to order dessert or drinks, a pager system allows them to make staff aware of this so that they aren’t left waiting for ages.
Ensuring that serving staff can find the customers – If the restaurant is large and it is very busy, a pager system can help staff to go straight to the table that needs service.